Privacy Policy

• Contact details you provide when enquiring — such as your name, email address, telephone number and message.
• The type of enquiry you submit (for example, Book a Visit, Stay & Play, Funded Childcare or a general enquiry).
• Standard technical information collected automatically, such as browser type and the pages you visit, used to improve our website.

We do not collect sensitive information about children through our website enquiry forms beyond what you choose to include in your message.

• To respond to your enquiry and arrange a nursery visit.
• To send you information about our sessions, Stay & Play opportunities and funded childcare, where you have asked us to.
• To improve our website and the information we offer.

We will only use your details to respond to your enquiry and to communicate with you about the services you have asked about.

We use trusted third-party services to operate our website and manage enquiries. These may include a customer relationship management (CRM) tool that receives your enquiry, and website/analytics and video-hosting providers. These providers act on our behalf and are expected to handle your information securely and only for the purposes described here.

We do not sell your information to third parties. We will only share it where required by law.

Some pages embed promotional videos hosted on a third-party platform. These providers may set cookies or collect limited technical data when you choose to watch a video. You are not required to watch a video to use our website.

With your permission, we use Google Analytics 4 to help us understand how visitors use our website so we can improve it. Analytics is opt-in: no analytics cookies are set and no measurement data is sent unless you choose to accept analytics cookies through our cookie consent banner.

When you accept, the following first-party cookies may be set by Google Analytics on your device:

• _ga — distinguishes individual visitors. Typically lasts up to 2 years.
• _ga_<measurement-id> — maintains session state. Typically lasts up to 2 years.

Google Analytics collects anonymous or pseudonymous usage information such as which pages are visited and general location. It does not collect your name, email, enquiry details or any information about children. We use Google's Consent Mode v2 so that analytics storage remains denied until you grant consent.

You can withdraw analytics consent at any time using the Cookie Settings link in the footer. Withdrawing consent stops future analytics tracking and removes the analytics cookies from your device where technically possible. It does not delete data Google may already have collected.

You can review and change your cookie preferences at any time using the Cookie Settings link in the website footer. You can also clear your browser's stored data to reset your choice.

You can ask to see the information we hold about you, ask us to correct it, or ask us to stop using it for communications. To do so, please contact us using the details below.

If you have any questions about this privacy notice or how we handle your information, please contact us:

• Email: info@epiceducation.co.uk
• Telephone: 0141 737 4265
• Address: 2a Carrick Road, Rutherglen, Glasgow G73 4LJ

We may update this notice from time to time. We will review and confirm any changes with the nursery owner before publishing.